Deposit Policy

We’re glad you’re thinking about booking with us! At Hartford Tattoo, we aim to handle deposits in a way that respects both your time and the artist’s commitment. When you schedule an appointment, your artist reserves dedicated time exclusively for you. On top of that, they invest time beforehand working on your design—whether it’s a custom concept or based on a reference, it still requires preparation for tattooing.

Before securing your spot with a deposit, please review the following:

• Deposits cannot be refunded under any circumstances.
• Deposits cannot be applied to another person or appointment.
• If you need to reschedule, we’re happy to accommodate as long as you notify us with enough notice—generally at least one full business day before your appointment. We understand unexpected situations can come up, and we’ll do our best to be flexible within reason.
• Cancelling your appointment without sufficient notice may result in losing your deposit. However, with proper notice, we can help you move your booking to a different date or time.
• If you miss your appointment without letting us know, the deposit will be forfeited. We send both email and text confirmations and reminders ahead of time. If the appointment is missed, a new deposit will be required to rebook.